Staff

In all industry sectors, any company is reliant upon a body of workers, known under the collective term as staff. Staff employed in the motor industry by a car dealer require strong customer facing skills, especially staff trader roles involving sales of new and quality pre-owned vehicles. Additionally, the staff service provided to customers visiting accessories and spares departments is a key to success - good or exemplary service maintains a strong retail base and a favourable impression of the business. Using productpilot.com, companies with staff shortage can locate service providers for their business needs.

These principles also apply to the servicing department, where retail and wholesale staff tasks can overlap; the service reception employee or supervisor may be required to liaise between motorists and mechanics. Vehicle owners appreciate prompt and knowledgeable attention when having their car or van serviced.

For car dealerships that participate in trade fairs and vehicle shows, the services of an event management provider can help considerably with planning and logistical advice, as well as temporary wholesale staff for marketing projects and special promotions.

Sales, spares and service records are often computerised. A car industry IT management service provider can assist with optimising dealers' business systems to obtain maximum competitive advantage.

As part of the post-sales service customer care provided by service receptionists and workshop administration staff, customer advisors are responsible for advising motorists on vehicle servicing, repairs and periodic testing as well as invoicing and the completion of documentation. Specialist centres also employ technician staff to install in-car entertainment systems.

For an experienced and reliable staff service, productpilot.com offers car dealers comprehensive listings in order to locate and contact a suitable staffing agency.

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A. Wendt GmbH

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Dr.-Ing. Paul Christiani GmbH & Co. KG

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HELLA GmbH & Co. KGaA

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The Institute of the Motor Industry (IMI)

IMI is the professional body for individuals working in the motor industry, and the authoritative...

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MivarGroup B.V.

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