13.09.2016 - 17.09.2016 — Hall: 9.1 Stand: F 01
Service Visuals LLC is the innovative developer of Vehicle Visuals, a remarkable collection of technically accurate, yet easy to understand 3D animations for the automotive service and repair industry.
Our products are created to fill the need in the industry for simple to use graphical explanations usable by service advisors to keep customers informed of what services are being performed on their vehicles and why.
Explaining the reasons for necessary service and repairs on today's vehicles is difficult without being able to show customers the difference between when systems are working properly and when they are broken.
Vehicle Visuals gives you the ability to demonstrate, on screen, the most complex failures, the symptoms they might be causing, and even how the system will work properly after the repair.
Customers typically don't visit a workshop knowing what is exactly wrong with their vehicle; they visit because they are experiencing a problem that they want fixed. By using Vehicle Visuals, you can visually illustrate the causes of the problem, creating a connection in the mind of the customer between their vehicle and the proposed repair. With increased understanding, the customer feels empowered to make a more informed decision and has the confidence to say YES – usually meaning they will return to your workshop for future service and repairs.
Vehicle Visuals acts as your technical interpreter, putting customers on the same page as you; it's the easy to use professional selling tool for the 21st century.
Service Visuals LLC sells subscriptions to access our entire suite of Vehicle Visuals 3D animations using a browser on a PC or Mac, or using our iPad or Android apps. Animations can be viewed directly on the devices or sent by email or SMS to customers no longer at the service department. The ability to integrate our animations with other 3rd party applications is also a key part of our business. Service Visuals has also produced a low-cost, fully functional electronic Vehicle Health Check inspection tool, which is designed to integrate with Dealer or Garage Management Systems and has our Vehicle Visuals animations built in. This tool can be used by Service Advisors, Mechanics and Workshop staff to identify which vehicle components are in good, fair and poor condition to their customers, and enables a report to be sent to the owner of the vehicle offering for additional work to be completed while the vehicle is in the workshop. Service Visuals also offers a new Mobile App, downloadable by the vehicle owner, and fully branded with the garage's logos and colour scheme, to allow the garage to communicate more effectively with their customers, send the latest offers and push relavent information to customers at any time. Integration with dealer or garage management systems is is a key feature of this application and by encouraging customers to use the garage's app, customer loyalty increases and brand awareness is improved.