Today, being well-informed in each situation has a basic meaning. So there is no reason to wonder, that smartphones like BlackBerry or iPhone are not only present in our daily live but also in the area of technical building management. A standard which was reserved for the upper manage-ment a short time ago, has become an essential technology for everybody. Being informed permanently in case of technical failures and their removal is a factor of success in the world of facility management.

Safeguarding a trouble-free management of buildings and facilities to avoid failures, which affect the occupants of a building or increasing energy costs, normally cause a higher effort for technic and staff. The main target of the B-CON.net function module Alarm & Event Manager (AEM) is to reduce this effort.

The module allows to control and edit the current state of alarms and alerts of each connected facility not only via work station PC or internet browser, but via BlackBerry® device. That makes the AEM unique in the segment of mobile alarm handling systems. The mobile editing of alarms and alerts guarantees an in time reaction and absolves the responsible technician from being on-site.

Smartphones like the BlackBerry® in combination with the function module AEM help to make a technicians work easier and more efficient. The person in charge for the trouble-free and efficient management of buildings also benefits from the mobile control, because there is no need to solve the problem self.

In summary, the result of using the AEM is a high level of transparency in incoming alarms and events and their editing status. The prompt troubleshooting in case of failures by own technicians or external service staff helps to avoid longtime breakdowns and reduces costs.